FAQ

Southern Appalachian hardwood - primarily oak and hickory, with cherry, gum, poplar and other hardwoods sometimes mixed in. Oak and hickory put out very high heat; cherry runs a little lower and smells good.

The wood is split and then dried in a kiln for 48 hours at 275F, which brings it down to 7-10% moisture content. That's what makes it light quickly and burn cleanly - there's very little water left to boil off before it catches.

About 16" long and 3" across on average.

No. The kiln process takes care of that, so what shows up at your house is clean. Once it's stored outside on a rack it's exposed to the same weather and bugs as anything else kept outdoors, but that's true of any wood sitting in your yard.

Seasoned wood is air dried. It gets split, stacked outside, and left six months to a year for the moisture to work its way out. Kiln dried wood is dried with heat instead - 48 hours at 275F, down to 7-10% moisture content.

Wood drying outside is in the weather the whole time, so how dry it ends up depends on how long it actually sat and how it was stacked. It grays and weathers while it waits, and a year outside is a year for bugs and fungus to get into it.

Kiln dried is the same every load. It lights fast, burns hot, and pops and smokes less. It still looks like fresh split wood, and the heat kills bugs and mold spores, so you can store it inside.

Those are usually heat treated, which is a different thing from kiln dried. Federal heat treatment standards run from 140F for an hour up to 160F for 75 minutes, and the point of them is killing insects, not pulling moisture out. Wood can meet that and still be wet.

That doesn't make it bad wood. A bundle that sat in a dry warehouse for a year may be plenty dry by the time you buy it. But the label won't tell you either way, because "kiln dried" isn't a standardized term and there's no moisture number required behind it. For Midnight Firewood, that is 48 hours at 275F, down to 7-10% moisture content.

Loads are sold by the size of the stack they make, always width x height.

Roughly an hour per cubic foot.

We can. Give us a call first if you're interested in that amount of wood and we'll talk through the specifics.

Ballantyne, Charlotte, Fairview, Harrisburg, Hemby Bridge, Indian Trail, JAARS, Locust, Marvin, Matthews, Midland, Mineral Springs, Mint Hill, Monroe, Stallings, Unionville, Waxhaw, Weddington, Wesley Chapel, and Wingate.

If you're in a city next to one of these, give us a call and we'll see whether delivery works for you.

No, not currently. If you're in South Carolina and want wood, give us a call and we can set up a pickup instead.

It depends how far you are from us - some deliveries are free and others carry a charge. You'll see the cost at checkout once you enter your address.

We try to get to you as soon as we can. Historically that's within 1-3 business days, though life happens and it can occasionally run longer. We'll agree on timing when you order. If you need wood by a specific date, call before you place the order and we'll tell you honestly whether we can make it.

No. We'll text you an ETA when we're on the way, and we'll always send a photo when we leave so you know exactly when we were on your property and what was delivered.

The driveway, unless you tell us otherwise. If you add stacking, we'll stack it in your rack or wherever you'd like, as long as we can get a wheelbarrow to it. Flights of stairs or a long haul to the rack may carry an extra fee - let us know ahead of time and we'll work with you on it.

We won't deliver in bad weather, so you don't end up with wet wood. If the forecast turns, we'll be in touch with you about it.

Not normally - orders go out as deliveries. The exception is South Carolina, which we don't deliver to. If you're down there, give us a call and we'll set up a pickup.

No, it's a separate add-on. You'll find it on the firewood product page for your size - add it alongside the wood.

$15 for a 2' x 3', $20 for a 2' x 4', $35 for a 4' x 4', and $60 for an 8' x 4'.

No. If you get the stacking add-on and don't have a rack, just let us know where you want it stacked.

Woodhaven racks in 2' x 4' and 4' x 4', sized to match the firewood loads. The 8' x 4' listing is two 4' x 4' racks, which is also how you'd hold an 8' x 4' load. They arrive assembled, and a cover is included.

Cedar firestarters - 4" x 1" pucks made in the USA from cedar sawdust and refined wax, no residue or harsh chemicals. They light with one match and burn 20 to 30 minutes. Sold in 4 and 12 counts.

They break apart, and a quarter of a puck is enough for most fires. We usually use a whole one.

Checkout runs through Shopify.

We'll text you to confirm we got the order and to set up a delivery window with you.

Yes. Set the delivery address to wherever you want it to go, then let us know, so we can make sure whoever is receiving it knows we're coming.

Reach out and we'll do our best to accommodate you.

If you're a business or restaurant owner, reach out and we can talk through what you need.

Stack it where air can move between the splits, ideally up off the ground, and keep it covered. The racks and covers we sell are built to do exactly that - the cover keeps rain off while air still moves through, so moisture doesn't build up in the stack.

Yes. Uncovered wood will get wet, and wet wood gives up some of what you paid for with kiln dried. If it does get rained on, give it a day to dry out before you burn it and you'll get less smoke.

Yes. It comes out of the kiln free of bugs and mold spores, which is what makes this wood worth keeping inside.